Technology as a global phenomenon is popularly known to being attributed to various scholarly key definitions, concepts and theories derived from world renowned scientist, professors, and seasoned scholars through the riflescope of academia world-wide. Technology is defined as the application of scientific knowledge for practical purposes, especially in manufacturing industries, other definitions classify technology as the methods, systems and devices which are result of scientific knowledge and ideologies being used solely for real world situations. The wake of technology emerged post the industrial revolution in the United Kingdom, whereby British citizens had adopted a mechanized system of rapidly boosting their sales and productivity levels of commodity. This involved specializing on secondary aspects of production and compromising on primary sources of production, as the technological wave of industrialization had emerged many shareholders and owners of firms regarded oil as a key resource in operating these capital assets such as their machine equipment and tools. Penultimately as the world continues to evolve utilization of oil for operating capital assets is on the decline as many firms in our contemporary era have adopted improved sources as a replacement such as electricity and other renewable sources of energy for operating most technological systems in firms presently. This essay seeks to the explore the incorporation of technology post the industrial revolution and the relevance of new technology for organizational success.
Over the past millennia, the transformation and growth pace of business has proven to be exhilarating. The introduction of electricity, mobile phones, internet, improved machinery and all have increased productivity immensely, thereby making organizations chalk successes. The way businesses were conducted in the ancient and medieval days and how industries recorded financial standings of organizations has also changed. In the past, business improvement and productivity were achieved with little or no technological advancement. This is evident in the case where most organizations used oral communication as organizational communicative tool. This is why productivity was practically retrogressing. According to (Sheoran, 2012), organizational communication took the form of prehistoric cave paintings and drawings. During the dark ages, language had not been fully adequate to convey information. So, the paintings and writing were the best form communicating organizational values and norms. But since most of them lacked the prerequisite on integrating it into the organization, productivity declined immensely. However, technology implementation requires a technological change or innovation, which demands for an adequate adaption mechanism that should allow tracking new technology in a company, including technology development needs, change in organizational culture, and new personnel tasks ( (Kamath, Rodrigues, & Desai, 2011). This is why most organizations saw a paradigm shift in the archaic ways of the determinants that contribute to productivity in their respective organizational goals. The birth of the “dawn of technology” saw most organizations revitalizing their organizational ambitions. This appears to support the assertion that integration of technology lead to a tremendous transformation of organization. (Moschella, 1997) (Burlingme, 1998).
The evolution of technology has transformed lives tremendously, but more importantly the way in which businesses perform. Organizations have gained the ability to reach new markets, introduce new products and services, and connect with business suppliers around the world through the use of newly advanced technology such as Information Technology (IT) and the Internet (Berisha-Shaqiri, 2015). Over the past five decades, the evolution of information technology has made it difficult for organizations to think, plan or take any initiative without its use. In this contemporary era, mini computers and mobile phones are no longer the only devices that fall within the information technology category however, other technological devices including: numerous appliances for domestic use and prevailing motorised factories of various kinds have sprang up. These technologies lead to the reduction of cost of production and time as well as making our daily lives easier (Berisha-Shaqiri, 2015). Information Technology and the Internet, in this era, is a much-needed tool to equip organizations with the necessary information about business growth, cost reduction and product promotion. This can be done by computerized information system, satellite communication systems and other software and hardware (Douglas, 2002). Computerized information systems help reduce the production time of goods manufactured manually, thus making services quicker and more effective (Berisha-Shaqiri, 2015). The Internet has incorporated its use into our daily lives and has led to electronic business (e-business) being developed, making it a normal business discipline (Berisha-Shaqiri, 2015). E-business comprises of many business processes such as buying and selling products, supplies and services, servicing customers and many more. It also comprises a range of functions and services such as the development of intranet and extranet to e-services (Berisha-Shaqiri, 2015). Information Technology is one of the main reasons why organizations are continuously structuring their business in favour of the internet, as it will allow them to connect to suppliers from other organizations to collaborate on sales promotions and perform joint market research. Information Technology also helps businesses penetrate new markets and produce new products and services (Berisha-Shaqiri, 2015).
Technology is considerably evolving over time and has a powerful impact on organizational success by increasing its productivity and as a result, the organization will gradually attain considerable wealth. According to Yves Gagnon and Jocelyne Dragon, Improved productivity is a concern of all organization both public and private and technology is the instrument for meeting this concern. Also, John Keynes predicted the introduction of technology will create considerable wealth, said by Sciences Engineering Medicine. Regarding its breakthrough and its tremendous impact over time, the likelihood for it to play a major role in the organizational success will be obviously higher. However, the uses of technology within the organization is not the only factor for pushing its productivity ahead. People in the organization also determine one important factor. They will be using this technology without inferring that it will be computing on its own. According to Yves Gagnon and Jocelyne Dragon, the result will be failure if the employee do not use it, whatever the high quality of software and hardware. Also, with the change of technology over time, people within the organization especially the IT department, must adapt themselves to this change and should have the necessary skills and best training to use this technology offered at that particular time. Over the decade the organization experienced technological change and it had to learn how to manage this change and users had the required information tools that they knew how to use them properly and that the system met their needs (Gagnon & Dragon, 1998). In short, if the organization want to be successful in the future, it should not only rely on technology but also take into account the employee by giving them the opportunity to use this technology.