• Installing Select Blinds (not) Worst Customer Service Ever

    Once again we attempt to install select blinds after the worst customer service experience ever and yet they again don’t work.

    published: 30 Jun 2017
  • 3 Day Blinds customer care holiday song

    royals and blurred lines parody

    published: 20 Dec 2013
  • Blinds com CEO on Customer Service

    published: 27 Oct 2016
  • Meet Bryan - Customer Care Specialist at Blinds.com!

    http://blnds.cm/2a8ORtV See our company culture page!

    published: 27 Apr 2015
  • Samsung India Service (SVC) – We’ll take care of you, wherever you are. #SamsungService

    When it comes to relationships, distances don't matter. We will take care of you, wherever you are. That’s why Samsung Service (SVC) vans go to every corner of the country to ensure that we are with you when you need us. With 535 Samsung customer service (SVC) vans and more than 3,000 Samsung service (SVC) points across India, we are just a call away. Simply Dial our customer support centre 1800 40 SAMSUNG (7267864) and get help anywhere in India. #SamsungCares #SamsungService. This video shows a story of how a young Samsung Engineer undaunted by rough terrain, attends to a customer complaint in a remote hilly area. His efforts help bring up smiles on the faces of a group of children, for whom their Samsung Television is the medium to celebrate their special moment. To know more about ou...

    published: 30 Dec 2016
  • Budget Blinds Customer Satisfaction Guarantee

    http://www.facebook.com/BudgetBlindsTorontoNorth Budget Blinds is the largest Window covering company in the world representing over 40 manufacturers, bringing you the best prices and best selection and best customer service, Find out more about their customer satisfaction guarantee. Find out about this amazing warranty and call Joseph today at 416-619-1191 and book your free in-home consultation.

    published: 08 Jul 2012
  • Blinds In Manchester

    Expression supply beautiful blinds in Manchester. Get in touch today to arrange your free appointment! Expression blinds are delighted to be able to offer our choose at home service to customers who are looking for window and conservatory blinds in Manchester. This is a free, no-obligation appointment which will allow you to discuss your requirements, and discover the ideal blinds that will work best for you and your budget. Manchester Areas Being based in Lymm, we are ideally located to supply blinds to all areas of Manchester, and in particular: Altrincham, Timperley, Sale, Stretford, Urmston, Old Trafford, Salford, Irlam, Middleton, Ashton Under Lyne and Oldham. If your area is not included in the list, please still call us and we will do our best to accommodate you! Why Choose Us ...

    published: 26 Nov 2013
  • Blinds.com wins at the 2014 Stevie Awards for Sales & Customer Service

    The 8th annual Stevie Awards for Sales & Customer Service were presented in Las Vegas on February 21, 2014. The awards are the world's top honors for customer service, contact center, business development, and sales professionals.

    published: 25 Feb 2014
  • Blinds.com employee communication powered by Signagelive

    Blinds.com implements digital signage solution powered by Signagelive to enhance internal communications Signagelive cloud-based technology automates content delivery processes and maximises use of social media in busy call centre Blinds.com, the world’s largest online windows covering provider, has implemented a digital signage solution, powered by Signagelive, in its busy customer services centre to motivate employees and to enhance internal communications. Signagelive’s cloud-based software is being used to automate content delivery processes to more than 70 displays and to manage dynamically updated social media feeds containing customer feedback on four 75” Samsung Commercial displays, referred to internally as The Voice. Blinds.com, a Home Depot company, has been covering over a...

    published: 26 Feb 2015
  • Excellent customer service

    Budget Blinds of San Jose North and IATSE local 134 collaborate to hoist a headrail too large to fit in a service elevator or a stairwell, up seven stories to the customer's home.

    published: 06 Jul 2010
  • Customer Service Representative

    On Time Shutters and Blinds.

    published: 31 Oct 2011
  • Blinds York PA | Provide the Absolute Best Customer Service

    http://www.furniturefinesse.com Blinds York PA | Provide the Absolute Best Customer Service. Ranging from high end residential to commercial/industrial we have a product for you. For more details about Window Treatments York PA visit the site now!

    published: 10 May 2013
  • Blinds.com wins at the 2014 Stevie Awards for Sales & Customer Service

    The 8th annual Stevie Awards for Sales & Customer Service were presented in Las Vegas on February 21, 2014. The awards are the world's top honors for customer service, contact center, business development, and sales professionals.

    published: 25 Feb 2014
  • Blinds.com wins at the 2014 Stevie Awards for Sales & Customer Service

    The 8th annual Stevie Awards for Sales & Customer Service were presented in Las Vegas on February 21, 2014. The awards are the world's top honors for customer service, contact center, business development, and sales professionals.

    published: 25 Feb 2014
  • 2016 CEC Awards Lip Sync - Customer Service Mashup

    published: 10 Mar 2017
  • Promoting Quality Customer Service with Jay Steinfeld Founder of Blinds.com

    Jay Steinfeld is Founder of Blinds.com. He set up the original eCommerce site NoBrainerBlinds for $3000 in 1996 and has since grown the eCommerce company to over $200 million in annual revenue. It is the world’s top retailer for blinds and shades and provides blinds for over a million windows every year. The company was acquired in 2014 by Home Depot. Here’s a glimpse of what you’ll learn: [0:55] Jeremy’s introduction to this episode. [2:00] Jay talks about starting his first business out of his home. [6:00] Starting an eCommerce business at the beginning of online sales. [11:50] What did Jay want to be when he was a kid? [13:15] Was is a good decision for Jay to go into accounting? [15:15] What did Jay learn from working at Meineke? [17:50] Jay talks about getting feedback from his e...

    published: 23 Mar 2017
Installing Select Blinds (not) Worst Customer Service Ever

Installing Select Blinds (not) Worst Customer Service Ever

  • Order:
  • Duration: 1:11
  • Updated: 30 Jun 2017
  • views: 40
videos
Once again we attempt to install select blinds after the worst customer service experience ever and yet they again don’t work.
https://wn.com/Installing_Select_Blinds_(Not)_Worst_Customer_Service_Ever
3 Day Blinds customer care holiday song

3 Day Blinds customer care holiday song

  • Order:
  • Duration: 2:48
  • Updated: 20 Dec 2013
  • views: 370
videos
royals and blurred lines parody
https://wn.com/3_Day_Blinds_Customer_Care_Holiday_Song
Blinds com CEO on Customer Service

Blinds com CEO on Customer Service

  • Order:
  • Duration: 0:07
  • Updated: 27 Oct 2016
  • views: 4
videos
https://wn.com/Blinds_Com_Ceo_On_Customer_Service
Meet Bryan - Customer Care Specialist at Blinds.com!

Meet Bryan - Customer Care Specialist at Blinds.com!

  • Order:
  • Duration: 2:12
  • Updated: 27 Apr 2015
  • views: 144
videos
http://blnds.cm/2a8ORtV See our company culture page!
https://wn.com/Meet_Bryan_Customer_Care_Specialist_At_Blinds.Com
Samsung India Service (SVC) – We’ll take care of you, wherever you are. #SamsungService

Samsung India Service (SVC) – We’ll take care of you, wherever you are. #SamsungService

  • Order:
  • Duration: 4:01
  • Updated: 30 Dec 2016
  • views: 102361668
videos
When it comes to relationships, distances don't matter. We will take care of you, wherever you are. That’s why Samsung Service (SVC) vans go to every corner of the country to ensure that we are with you when you need us. With 535 Samsung customer service (SVC) vans and more than 3,000 Samsung service (SVC) points across India, we are just a call away. Simply Dial our customer support centre 1800 40 SAMSUNG (7267864) and get help anywhere in India. #SamsungCares #SamsungService. This video shows a story of how a young Samsung Engineer undaunted by rough terrain, attends to a customer complaint in a remote hilly area. His efforts help bring up smiles on the faces of a group of children, for whom their Samsung Television is the medium to celebrate their special moment. To know more about our customer friendly services and service center locations, please visit: http://www.samsung.com/in/microsite/smart-services/ Follow us: Facebook: https://www.facebook.com/samsungIN Twitter: https://twitter.com/Samsung_IN
https://wn.com/Samsung_India_Service_(Svc)_–_We’Ll_Take_Care_Of_You,_Wherever_You_Are._Samsungservice
Budget Blinds Customer Satisfaction Guarantee

Budget Blinds Customer Satisfaction Guarantee

  • Order:
  • Duration: 0:40
  • Updated: 08 Jul 2012
  • views: 102
videos
http://www.facebook.com/BudgetBlindsTorontoNorth Budget Blinds is the largest Window covering company in the world representing over 40 manufacturers, bringing you the best prices and best selection and best customer service, Find out more about their customer satisfaction guarantee. Find out about this amazing warranty and call Joseph today at 416-619-1191 and book your free in-home consultation.
https://wn.com/Budget_Blinds_Customer_Satisfaction_Guarantee
Blinds In Manchester

Blinds In Manchester

  • Order:
  • Duration: 0:43
  • Updated: 26 Nov 2013
  • views: 66
videos
Expression supply beautiful blinds in Manchester. Get in touch today to arrange your free appointment! Expression blinds are delighted to be able to offer our choose at home service to customers who are looking for window and conservatory blinds in Manchester. This is a free, no-obligation appointment which will allow you to discuss your requirements, and discover the ideal blinds that will work best for you and your budget. Manchester Areas Being based in Lymm, we are ideally located to supply blinds to all areas of Manchester, and in particular: Altrincham, Timperley, Sale, Stretford, Urmston, Old Trafford, Salford, Irlam, Middleton, Ashton Under Lyne and Oldham. If your area is not included in the list, please still call us and we will do our best to accommodate you! Why Choose Us For Blinds In Manchester? Expression are a family run business, and we want to supply our customers in Manchester with blinds for the home, conservatory and commercial premises that work best given the precise requirements of the customer. We will work closely with you to make sure your blinds will perform right for exactly what you need. We do not employ commission-based salesmen, and will never pressure you into a decision. We simply provide honest, impartial advice as to what will work best and then the rest is up to you! We have built a large customer base in Manchester due to our commitment to customer service. Our mission is simple - we aim to supply beautiful, made to measure blinds coupled with the highest level of customer service to all our customers in Manchester. Today, most of our work in and around Manchester comes from recommendation which is something we are very proud of. Vertical Blinds In Manchester Vertical Blinds In Manchester Through our choose at home service we can supply traditional blinds, such as vertical blinds, roller blinds, venetian blinds and wooden blinds, but we can also supply some contemporary ranges such as perfect fit, INTU and panel blinds. These can work particularly well as conservatory blinds and conservatory roof blinds. To discuss your requirements in more detail, call us today on 0161 241 9686. We look forward to meeting you. Visit our website and request a no obligation call back at http://expressionblinds.co.uk Or you can order online with fast UK delivery at http://expressionblinds.co.uk/store
https://wn.com/Blinds_In_Manchester
Blinds.com wins at the 2014 Stevie Awards for Sales & Customer Service

Blinds.com wins at the 2014 Stevie Awards for Sales & Customer Service

  • Order:
  • Duration: 0:36
  • Updated: 25 Feb 2014
  • views: 42
videos
The 8th annual Stevie Awards for Sales & Customer Service were presented in Las Vegas on February 21, 2014. The awards are the world's top honors for customer service, contact center, business development, and sales professionals.
https://wn.com/Blinds.Com_Wins_At_The_2014_Stevie_Awards_For_Sales_Customer_Service
Blinds.com employee communication powered by Signagelive

Blinds.com employee communication powered by Signagelive

  • Order:
  • Duration: 2:31
  • Updated: 26 Feb 2015
  • views: 3030
videos
Blinds.com implements digital signage solution powered by Signagelive to enhance internal communications Signagelive cloud-based technology automates content delivery processes and maximises use of social media in busy call centre Blinds.com, the world’s largest online windows covering provider, has implemented a digital signage solution, powered by Signagelive, in its busy customer services centre to motivate employees and to enhance internal communications. Signagelive’s cloud-based software is being used to automate content delivery processes to more than 70 displays and to manage dynamically updated social media feeds containing customer feedback on four 75” Samsung Commercial displays, referred to internally as The Voice. Blinds.com, a Home Depot company, has been covering over a million windows a year since 1996. With a cutting edge online ordering system and ‘The Window Shopper’ augmented reality shopping app, Blinds.com makes ordering custom blinds, shades, shutters and draperies a no brainer with huge savings and selection. Blinds.com offers installation videos, award-winning customer service and a SureFit Guarantee to make buying blinds online surprisingly easy and stress-free. Productivity and accountability are key drivers in customer service centres and prior to Signagelive Blinds.com was dependent on antiquated communications processes and a variety of standalone systems to update staff on performance, targets and HR information. Not only was this an inefficient use of resource, communicated information was not consistent because of the time needed to remotely log into individual PCs, Netbooks and AV screens located throughout the premises. Brad Parler, the company’s Digital Communications Administrator investigated the possibility of implementing a digital signage system to improve internal communications. Signagelive was selected as the preferred software provider because of its simplicity and multi-vendor support. Signagelive is also cloud-based, which offers significant cost savings compared to conventional digital signage solutions. The Signagelive-powered system has provided Blinds.com with a centralised network to manage its motivational messaging and social media feeds. Displayed content, which is a combination of staff videos (created by Blinds.com) performance-related facts, and social media feeds are managed centrally using intuitive advanced scheduling tools. Team leaders can use Signagelive to quickly compile sales stats, such as best average sales value, best sales conversion rate, star performer of the month and communicate this information on a company-wide basis in real-time, which improves performance and engagement. Signagelive is also used to dynamically manage multiple social media feeds (sourced by Zoomph.com) displayed on a 4 x 75” videowall. Comments Brad Parler, Digital Communications Administrator of Blinds.com: “The emotional impact digital signage has had on our staff has been phenomenal; it is a great motivator because they all want to see their name in the limelight and be recognised as star performer of the month. The three key points that convinced senior personnel at Blinds.com to invest in Signagelive were the ability to schedule updates, have players sync and play the same assets at the same time and ability to mix HTML and AV assets on the same playlist to create eye-catching content.”
https://wn.com/Blinds.Com_Employee_Communication_Powered_By_Signagelive
Excellent customer service

Excellent customer service

  • Order:
  • Duration: 2:29
  • Updated: 06 Jul 2010
  • views: 236
videos
Budget Blinds of San Jose North and IATSE local 134 collaborate to hoist a headrail too large to fit in a service elevator or a stairwell, up seven stories to the customer's home.
https://wn.com/Excellent_Customer_Service
Customer Service Representative

Customer Service Representative

  • Order:
  • Duration: 0:58
  • Updated: 31 Oct 2011
  • views: 260
videos
On Time Shutters and Blinds.
https://wn.com/Customer_Service_Representative
Blinds York PA | Provide the Absolute Best Customer Service

Blinds York PA | Provide the Absolute Best Customer Service

  • Order:
  • Duration: 1:02
  • Updated: 10 May 2013
  • views: 12
videos
http://www.furniturefinesse.com Blinds York PA | Provide the Absolute Best Customer Service. Ranging from high end residential to commercial/industrial we have a product for you. For more details about Window Treatments York PA visit the site now!
https://wn.com/Blinds_York_Pa_|_Provide_The_Absolute_Best_Customer_Service
Blinds.com wins at the 2014 Stevie Awards for Sales & Customer Service

Blinds.com wins at the 2014 Stevie Awards for Sales & Customer Service

  • Order:
  • Duration: 0:18
  • Updated: 25 Feb 2014
  • views: 24
videos
The 8th annual Stevie Awards for Sales & Customer Service were presented in Las Vegas on February 21, 2014. The awards are the world's top honors for customer service, contact center, business development, and sales professionals.
https://wn.com/Blinds.Com_Wins_At_The_2014_Stevie_Awards_For_Sales_Customer_Service
Blinds.com wins at the 2014 Stevie Awards for Sales & Customer Service

Blinds.com wins at the 2014 Stevie Awards for Sales & Customer Service

  • Order:
  • Duration: 0:29
  • Updated: 25 Feb 2014
  • views: 51
videos
The 8th annual Stevie Awards for Sales & Customer Service were presented in Las Vegas on February 21, 2014. The awards are the world's top honors for customer service, contact center, business development, and sales professionals.
https://wn.com/Blinds.Com_Wins_At_The_2014_Stevie_Awards_For_Sales_Customer_Service
2016 CEC Awards Lip Sync - Customer Service Mashup

2016 CEC Awards Lip Sync - Customer Service Mashup

  • Order:
  • Duration: 2:20
  • Updated: 10 Mar 2017
  • views: 199
videos
https://wn.com/2016_Cec_Awards_Lip_Sync_Customer_Service_Mashup
Promoting Quality Customer Service with Jay Steinfeld Founder of Blinds.com

Promoting Quality Customer Service with Jay Steinfeld Founder of Blinds.com

  • Order:
  • Duration: 1:17:27
  • Updated: 23 Mar 2017
  • views: 8
videos
Jay Steinfeld is Founder of Blinds.com. He set up the original eCommerce site NoBrainerBlinds for $3000 in 1996 and has since grown the eCommerce company to over $200 million in annual revenue. It is the world’s top retailer for blinds and shades and provides blinds for over a million windows every year. The company was acquired in 2014 by Home Depot. Here’s a glimpse of what you’ll learn: [0:55] Jeremy’s introduction to this episode. [2:00] Jay talks about starting his first business out of his home. [6:00] Starting an eCommerce business at the beginning of online sales. [11:50] What did Jay want to be when he was a kid? [13:15] Was is a good decision for Jay to go into accounting? [15:15] What did Jay learn from working at Meineke? [17:50] Jay talks about getting feedback from his employees. [19:10] Core values. [21:00] Experiments and risks in business. [24:20] Work and family life. [33:00] Training salespeople. [38:00] Shaping the buying experience. [43:00] Gathering investors. [47:00] Acquiring competitors. [51:15] Wowing the customer. [52:30] Marketing with videos. [57:00] Marketing on radio and TV. [58:30] Home Depot acquires Jay’s company. [1:04:30] Lessons learned from acquisition. [1:07:30] Why did Jay stay on when Home Depot acquired Blinds.com? [1:09:00] What skills has Jay had to develop as a CEO that were different from an entrenpuer? [1:11:40] Lowest moment and highest moment in business. In this episode… It isn’t sexy but most businesses would LOVE to be known for quality customer service. The problem is that is costs money and resources to build that kind of culture in your company. But those costs can end up paying HUGE rewards. Jay Steinfeld and his company have built a reputation of providing quality customer service. On this episode, Jay and Jeremy discuss taking risks, enjoying work, providing the best product to customers, and so much more. This is an episode that any business leader would be wise to listen to, there are so many applications! Don’t miss this episode of Inspired Insider. Taking risks in business can be scary. What if you fail? What if it all comes crashing down around you? However, taking risks is necessary! It's been said that if you want something you’ve never had, you must be willing to do something you’ve never done. Are you taking risks? Jay Steinfeld will be the first to tell you that he is risk averse. But he has forced himself and his organization to push through the uncomfortable and take risks. They don’t take HUGE risks, rather they have committed themselves to constant experimentation. They regularly take small risks in the hope that one pays off and becomes the next great idea. Jay thinks of this process as an investment in his company’s future. Learn more from Jay and the lessons he has learned in business on this episode of Inspired Insider. Do you LOVE your job? Does getting up for work each morning fire you up? Meet someone who loves what he does, Jay Steinfeld. Jay is the CEO of Blinds.com and he considers his job FUN. He has spent years building up his team and his business from a small operation out of his home to an industry leading multimillion dollar company. The joy and excitement Jay has for his job have spread throughout his organization. In fact, having fun is one of their core values. If you’d like to hear Jay expand on his core values and catch why he is so fired up about his job, make sure to listen to this episode of Inspired Insider! In many sales circles, the emphasis is on the features that a product provides. But this approach doesn’t take into consideration the prospective customer's perspective. It doesn’t anticipate the customer's needs. A good salesperson listens to their customer and matches them to the product that will provide them the most benefit. This approach is central to Jay Steinfeld and his team at Blinds.com. Jay’s many years of experience in sales and specifically dealing with the sale of blinds has shaped his perspective. He wants his salespeople to give outstanding service to their customers. Learn more about Jay’s insights and how you can apply them to your industry on this episode of Inspired Insider. The reputation of customer service in our society isn’t always positive. You hear horror stories of people calling in and having to spend hours on hold and then get someone who isn’t interested in taking care of their problem. On the other side, you hear stories that speak of customer service employees having a terrible working experience. When a business gets customer service right, they stand out. Jay Steinfeld’s company, Blinds.com holds to high customer service standards. In fact, it was their excellent reputation for customer service that factored into Home Depot decision to acquire them. Their reputation in this area is not by accident. Jay Steinfeld talks about how this is something he has carried with him through all his years in business. To...
https://wn.com/Promoting_Quality_Customer_Service_With_Jay_Steinfeld_Founder_Of_Blinds.Com
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